Privacy Policy

Effective date: [to be confirmed]

1. Data We Collect

We collect the information you provide directly to us, including contact details such as name, email address, phone number, and company name; uploaded CAD files and geometry derived from those files for quoting and production; order and quote history; and basic usage analytics collected automatically when you use our website.

2. How We Use Your Data

We use the information we collect to generate quotes, produce and ship your order, communicate with you about your project, provide customer support, and improve our website and service.

3. Storage and Service Providers

Your data, including uploaded files, is stored using Supabase. Transactional email, such as quote confirmations and order updates, is sent using Resend. These providers process data on our behalf and are not permitted to use it for their own purposes.

4. No Sale of Personal Data

We do not sell your personal data to third parties.

5. Data Retention

We retain quote and order data, including uploaded files, for as long as needed to serve you, including for repeat orders and support. You may request deletion of your data at any time; see Contact below.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond to reasonable requests within a reasonable time.

7. Cookies

We use session cookies to support the admin area of our website. We do not use third party advertising or tracking cookies.

8. Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

10. Contact

Questions about this policy, or requests to access, correct, or delete your data, can be directed to Additiv3 through the contact options on our website.